How funding works
Quota covers first, the wallet funds the rest. A box draws on this cycle’s included quota until the quota is gone, and on your prepaid wallet balance from then on. An account does not have to carry a plan. With no plan there is no included quota, and every dollar of usage comes straight out of the wallet — pay-as-you-go, in the ordinary sense.The plans
Each plan buys more usage than it costs, which is where the saving comes from:
The last column is the quota minus the price. Once your usage passes a plan’s quota, that is exactly what the plan saves you against paying full price from the wallet, every month.
Enterprise is negotiated rather than self-serve: custom limits and compliance review, arranged through [email protected]. A negotiated plan carries no public price, and an unlimited quota or concurrency shows as unlimited rather than as a number.
Which one costs less
Look up what the console reports as spent this month, and three thresholds decide it:
The first threshold is a plan’s own price: past $20 of usage, Starter's flat $19 beats paying full price from the wallet. The other two are crossovers against the previous plan’s total cost at that usage level, not against their own price — Starter’s $19 plus overage reaches Pro's flat $149 at $160, and Pro's reaches Max's at $600. Below a plan’s own price you are buying quota you will not use.
These thresholds assume a typical month. If your usage swings — a heavy month followed by a quiet one — the plan price is charged either way, so size against your steady level rather than your peak.
Concurrency is a separate decision
Concurrency caps how many boxes run at the same time — not how many you create over a month, and not how much work each one does. It is independent of quota: you can hit the limit with quota to spare, and exhaust quota while running a single box. If you are building an agent fleet, size against your fan-out. An orchestrator that runs 40 parallel agents, one box each, needs a plan whose limit clears 40 — Starter’s 20 will stall it halfway through the batch. So concurrency alone can push you onto a larger plan well before the money says to move. A fleet of 40 short-lived Small boxes might spend $60 a month — Starter territory on cost — while needing Pro’s 100-box limit to run at all.Changing plans
The direction of the change decides when it lands and what you are charged:
Two details worth knowing before you act:
- A downgrade does not cost you this cycle’s quota. The quota you already paid for stays available until the cycle rolls, along with the current plan’s concurrency limit.
- A queued change can be called off. While a downgrade or cancellation is scheduled, the console offers to keep your current plan instead, which discards the queued change.
Troubleshooting
Next steps
What a box costs
The hourly rates behind every dollar figure on this page.
Managing billing
Top up the wallet, set automatic reload, and read the usage chart.